Shipping policy
Processing Time
Orders are processed within 1–2 business days. During peak seasons, such as Black Friday and Christmas, processing may take up to 5 business days. We appreciate your patience while we carefully prepare your order.
Shipping Location
All orders are shipped from our U.S. warehouses.
Delivery Time
- Standard U.S. Shipping: Orders typically arrive within 3–7 business days. Additional transit time may be required for remote locations.
- Alaska & Hawaii: Please allow up to 21 business days from the shipping date for delivery. Contact us at support@cappellofashioncompany.com for shipping costs.
International Orders Policy
We gladly ship worldwide. Please note that international customers are responsible for all shipping costs, as we do not offer free shipping or returns on international orders.
All applicable import duties, taxes, and customs fees are the responsibility of the recipient and may be collected upon delivery. These charges are determined by the destination country and are not included in the item price or shipping cost at checkout.
We are not responsible for delays or additional charges that may occur during customs processing. We recommend contacting your local customs office for more information on potential import fees before placing your order.
Important Information
- "Business days" refer to Monday through Friday, excluding holidays.
- Shipping costs are calculated at checkout.
- Shipping fees are non-refundable.
If you have any questions, feel free to reach out to us.