FAQs – Shipping, Sizing & Returns

Frequently Asked Questions

At Cappello Fashion, we want your shopping experience to be simple, transparent, and enjoyable. Below you’ll find answers to the most common questions about ordering, sizing, shipping, and returns.

Our collection features handmade Italian hats and accessories crafted by skilled artisans using traditional techniques and premium materials. Whether you’re purchasing for yourself or choosing a gift, these FAQs are designed to help you shop with confidence.

If you don’t see your question answered here, our customer support team is always happy to help.

FAQ

A: Yes. All Cappello Fashion hats are handmade in Italy by skilled artisans using traditional techniques and premium materials.

A: Measure your head circumference just above your eyebrows and refer to our Sizing Chart. If you are between sizes, we recommend sizing up.

A: We accept returns on unused items with tags attached within our return window. Please see our Returns Policy for full details.

A: Yes. You can place an order over the phone by calling 727-501-5201 during business hours, and a member of our team will be happy to assist you.

A: We are primarily an online store, which allows us to offer a wider selection and ship worldwide. At this time, we do not operate a public retail storefront.

Handmade Italian Hats & Accessories

Cappello Fashion specializes in handcrafted Italian hats and accessories made by skilled artisans using traditional techniques. Our collection includes flat caps, newsboy hats, pork pie hats, leather gloves, belts, and bags — all selected for quality, comfort, and timeless style.

By working directly with Italian makers, we ensure authentic craftsmanship, premium materials, and attention to detail in every piece we sell.

Ordering, Shipping & Customer Support

We are committed to providing a smooth and reliable shopping experience. Orders ship quickly from the United States, and our customer support team is available to help with sizing, product questions, and order assistance.

If you need help placing an order, choosing the right size, or have questions about your purchase, feel free to contact us by phone or email.

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